Returns & Exchanges
Returns
- We accept returns within 14 days of the delivery date
- Items must be unused, in original condition, and returned in original packaging.
- Customers are responsible for return shipping costs including any customs duties or COD (Cash on Delivery) fees incurred during the return process unless the return is due to a defective product.
Restocking Fee for Damaged Items
If the returned item is damaged, used, or missing original packaging, a 25% restocking fee will be deducted from your refund.
Refunds
- Refunds are processed within 5–7 business days after we receive and inspect the returned item.
- Refunds will be issued to the original payment method.
- Original shipping fees are non-refundable unless the return is due to our mistake.
Exchanges
To request an exchange, contact us at support@lawquezcarcraft.com.
Damaged or Defective Items
If your item arrives damaged or defective, notify us within 7 days of delivery with photo/video proof for a replacement or refund.
Non-Returnable Items
Used, installed, or damaged products cannot be returned unless defective.
How to Initiate a Return
- Email us at support@lawquezcarcraft.com with your order number and reason for return.
- We’ll provide return instructions.